Deactivate my account

Modified on Wed, 12 Jan 2022 at 02:07 PM

We try to provide the best experience to our users.

However, if you wish to delete your account due to any reason, you can do so by following these

1. Send Video KYC (Record a selfie video holding the following docs

 KYC document that was uploaded for verification of account kyc (i.e

Aadhar and Pan)

 Holding a paper written “Deactivate BuyUcoin Account”, current day date

    and signature

2. After the above step, you can send a self-written note along with the reason for deleting

your account (which will help us in improving our services) to us at

We will be prompt in processing your request and further procedure shall be completed from our

side at the earliest.

In case you have any other queries, you can always reach out to us

at and we will be happy to assist you.

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