FAQ

How to secure my account details?
Keep your account safe, always! We have taken great measures to ensure that you have the safest trading experience. We ensure a highly secured trading plat...
Sat, 2 May, 2020 at 6:59 PM
Mobile App is not working in my phone?
You can contact our quick resolution team via whatsapp on our dedicated WhatsApp number : 7428302232.
Thu, 22 Oct, 2020 at 7:33 PM
How safe are my documents with BuyUCoin?
All your personal documents are extremely safe with BuyUcoin. Rest it is assured that your personal information will not be shared with anyone at any cost. ...
Sat, 2 May, 2020 at 8:24 PM
What is the limit for INR withdrawals and deposit on BuyUCoin?
There is no limit for deposit per day. You can deposit make multiple transactions. INR deposit: Minimum deposit to trade on BuyUCoin is INR 20 and the Max...
Tue, 27 Oct, 2020 at 4:06 PM
How to Enable Google Authenticator or 2FA
To verify your 2-factor authentication.  > On the top right open the Profile page Link and click on security.  > 2 step verification page will ap...
Fri, 11 Sep, 2020 at 2:26 PM
How To Add/Change Personal Details?
1. Visit this link to ADD or change your personal details like age, gender, mobile number, etc.: https://trading.buyucoin.com/account 2. Fill the det...
Fri, 1 May, 2020 at 9:31 PM
How To Change/Reset password?
1. If not Logged In: Click on this link to change your password: https://trade.buyucoin.com/forgotPassword Enter your Email and click on the “RESET” but...
Fri, 1 May, 2020 at 9:43 PM
How To Add/Change 2FA Details?
1. Visit your Profile: Profile Page Link 2. Click on this link to add/change your password: Account Security Tab 3. Visit Google Authenticato...
Mon, 29 Jun, 2020 at 11:48 AM
Use of Google authenticator (2FA)
Google authenticator used for securing your buyucoin account so hackers can not steal your digital assets. The use of 2FA is mandatory while using features ...
Fri, 23 Oct, 2020 at 3:43 PM
Is 2FA necessory
2FA is necessary but if you want to withdraw your digital assets or if you have turned on 2FA on login so you have to enter code on login also. BuyUcoin...
Fri, 23 Oct, 2020 at 3:45 PM