Deposit is completed not reflecting but amount deducted

Modified on Thu, 20 Aug, 2020 at 4:45 PM

There might be instances when the deposit is not being reflected in the account, which might happen due to some issues with the server. Hence, we request you to wait and observe for some time.


However, if the issue still persists, you can choose to share either the screenshot of your transaction or the transaction number with us and we will get it checked by the accounts department. Once verified, we will update you with the details of that transaction as soon as possible for future references.


If you have any further questions, you can reach out at support@buyucoin.com and we will be prompt in helping you out.

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