"Unable to upload Cheque book/first page of passbook for verification purpose."

Modified on Wed, 02 Feb 2022 at 02:21 PM


Apologize for any inconvenience caused. We at BuyUcoin always try to provide a better experience for our users.

Please be advised that there may be several reasons for the document not loading in the dashboard.

Few are the following:

- the document may not be in the correct format

- the document size is more than 10mb

- document not loading due to connectivity issues.

If you are sure you are uploading documents correctly. We ask that you contact our support team at support@buyucoin.com

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